KES Customer Portal
Empowering Customers To Do More
Secure, online 24/7 access for your customers
Would you like to empower your customers to self-manage their account information online? Our KES Customer Portal is a powerful all-in-one platform and provides your customers a secure way to manage invoices, credit card or bank/ACH payments, support cases, and more. Built to sit inside NetSuite, it’s easy to use and ensures that your customers have the information they need, when they need it.
READY TO LEARN MORE? VIEW A DETAILED DEMO OF OUR CUSTOMER PORTAL IN ACTION.
Self-manage payment options
Provide your customers with complete control over managing their payment options with our fully secure and encrypted portal.
- Add, save, or remove bank account information
- Add, save, or remove credit card information
- Works with MerchantE (preferred) and Cybersource
- PCI compliant, fully secured, with only token information stored in NetSuite
Manage and Pay Invoices
Whether your customers need to view, print, or pay their invoices, the portal offers them everything they need to conveniently manage the process.
- View, print, and pay invoices
- Option to pay single or multiple invoices
- Sort/filter option to view historical invoices and payment history
- View and use credit memos when paying invoices (can disable if not needed)
- Ability to pay invoices across subsidiaries
Provides your customers with increased visibility and control into the support and customer cases.
- Submit, view, and manage support cases
- File upload capabilities when submitting cases
- Track custom support messages and contact information