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NetSuite vs Salesforce: Key Differentiators
NetSuite vs Salesforce: Key Differentiators By Meredith Schultenover, Managing Director, Kraft Enterprise Systems Recently, a friend contacted me to ask my opinion about Salesforce.com (SFDC) as an option for a new CRM system. This friend has also asked me in the past about ERP systems. He owns a distribution company where they are running their sales…
Don’t be like Delta – All flights cancelled due to IT failure
KES Team Authored: Delta has experienced and is still experiencing as of this writing (8.9.2016) one of the most massive computer software failures in history, which is going to cost them millions of dollars. Ultimately, this level of disruption might cost them much more, when the potential long term loss of customers is included. My…
Why your ERP should embrace customizations
KES Team Authored – Having worked in the mid-market ERP space for 10 years now, customization can be a very dirty word when it comes to ERP implementations. When I first started my career, a customization could mean hours of consulting and coordination between the business, a functional consultant and a developer. That would be…
Why partners matter in ERP implementations
KES Team Authored – Our business is built on selling solutions built by other companies. We do not create software as a defining part of our business, although we have on occasion. We specialize in implementing solutions that larger companies design, create, roadmap and code. So this begs the question, would the publisher and creator be the…
Dynamics GP 2016 New Feature Training Videos Available on CustomerSource
With the release of Dynamics GP 2016, Microsoft has released updated training materials for the new version. These materials cover the following new features: OData, which provides the ability to access the information in Dynamics GP through Microsoft Excel or PowerBI The new HTML5 web Client. With the new web client, you can now…
NetSuite Tips & Tricks – Maximizing Your Global Search Results
Whether you are a new or experienced NetSuite user, chances are you heavily rely on the global search feature to find information quickly. Located across the top of your environment, the global search feature allows you to locate transactions, records, reports or searches by typing in just a few related characters. Open a New Window…
Could Your Accounts Payable Department Be More Efficient?
The largest volume of manual paper and business processes within an organization can usually be found in the Accounts Payable (“AP”) department. This makes AP the best place to start when you are looking to increase efficiencies. Here are some common AP business issues your organization may be experiencing: Tim filing, retrieving and delivering papers…
Total cost of ownership – you’re doing it wrong
KES Team Authored – IT and Finance departments everywhere love to use the total cost of ownership comparison when evaluating a buying decision. This practice is particularly common when applied to software purchases. How much is this software application going to cost over the next five years? What are the expected benefits, both soft (qualitative)…
It pays to be different with digital
KES Team Authored- In one of my favorite marketing books, The 22 Immutable Laws of Marketing by Al Ries and Jack Trout, the authors outline some rules about what makes certain companies successful. For instance, one of my favorite “laws” in the book is the law of leadership which means it is more advantageous to be…
Project management efficiencies lead to more profit for service companies
KES Team Authored – Project and resource management software can create efficient and repeatable business processes for service companies. There are various levels of maturity in service organizations as outlined in the Professional Services Maturity Benchmark Study from SPI Research. Project management software should allow for visibility into the project status, enable ease of communications both…
3 ways forecasting improves business outcomes
Budgeting and forecasting can be an arduous, tedious and stressful process for many finance and accounting practitioners. An annual budget can contain thousands of lines of detail from various departments that must be aggregated, validated, analyzed and ultimately presented for approval. Forecasting can be equally difficult when a company does have the capabilities to quickly…
100% ROI Achieved With KES and Enterprise Document Management
Document Imaging vs. Document Management If you have been in the business world in the last 10 years, you have likely had the ‘Paperless’ conversation at some point within your organization. The most common first step toward going paperless is to start turning paper into electronic images. You have the tools you need already, right?…