When working with a new prospect or customer, your sales representative should exemplify their knowledge and experience about your products.  You can also extend this information-sharing opportunity by reaching out…

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Your sales representatives are probably the most reliable line of communication between your company and your customers.  You can support this important business relationship with your customer relationship management (CRM)…

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Your customers like to have choices, such as what they order from the line of products or services that you offer or whether they place their order with a sales…

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How often do you have project update meetings or send emails to your project managers to see what is going on for an important customer project?  If checking up with…

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When it’s time for an upgrade to an enterprise resource planning (ERP) solution, it’s best to have support from upper management, middle management, and many of the other teams throughout…

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Your employees are going to take vacations, call in sick, and, occasionally, make the decision to leave your company.  No matter the situation, when they are out of the office,…

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