Get To Know Your Customers Better

Your sales representatives are probably the most reliable line of communication between your company and your customers.  You can support this important business relationship with your customer relationship management (CRM) solution and a self-service portal.  Some of your customers are tech-savvy and some are not.  Some customers prefer face-to-face meetings, while others only have time[…]

Give Customers More Choices

Your customers like to have choices, such as what they order from the line of products or services that you offer or whether they place their order with a sales representative or order form.  Now you can offer yet another option that your customers can choose from – the use of a self-service portal.     Your[…]

Where Do We Stand On That Project?

How often do you have project update meetings or send emails to your project managers to see what is going on for an important customer project?  If checking up with your team is a regular occurrence, then it may be time to implement a more efficient way to get the information you need. Weekly update[…]

Stop Losing Track of Inventory

Warehouses can be very large places with tens of thousands of inventory items.  If you rely on physical inventory counts to reconcile rough inventory counts, then you may be basing important procurement decisions on inaccurate information.  You can rely on NetSuite® ERP to keep count of your inventory much faster and more efficiently than your[…]

When Numbers Are Your Life

Accurate financial numbers are important to your long term success.  Knowing what to charge for a product or service shouldn’t be a guessing game.  You don’t want to leave money on the table, so knowing true costs and profit margins is important when estimating a proposal for a customer.  Where do you normally get your[…]

The Problem With Spreadsheets, Part 3: Finding Meaning

Spreadsheets can be handy for collecting little bits of data and turning data into colorful charts. However, even with dozens of spreadsheets and charts, it could take hours or days before you can find an accurate depiction of your financial health. You can squeeze a lot of data into the neatly organized rows and columns[…]