Posts Tagged ‘Customer Service’

Share Your Industry Knowledge And Experience

When working with a new prospect or customer, your sales representative should exemplify their knowledge and experience about your products.  You can also extend this information-sharing opportunity by reaching out to prospects and customers through your customer relationship management (CRM) solution.  Showing your industry or marketplace experience shows that you are an expert in your…

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Give Customers More Choices

Your customers like to have choices, such as what they order from the line of products or services that you offer or whether they place their order with a sales representative or order form.  Now you can offer yet another option that your customers can choose from – the use of a self-service portal.     Your…

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