Service Management

Why Is Increasing Productivity The Top Focus For IT Again?

Increasing the productivity of employees is back at the top of the IT agenda after falling down the list during the recession. Of course, organizations also must contain costs. An article on the IT Business Edge blog reports that business productivity and cost reduction moved from fourth place in 2011 to first place this year in a recent survey.

Read More

How Can You Create A Stress-Free ERP Upgrade?

Upgrading an ERP system should provide stress-relieving benefits, but some find the process has the opposite effect. Upgrades are inevitable as business and technology evolve. A Panorama Consulting Solutions article offers three tips to improve the upgrade experience: clean your data; engage your users in the process; and avoid customizations.

Read More