Get To Know Your Customers Better

Your sales representatives are probably the most reliable line of communication between your company and your customers.  You can support this important business relationship with your customer relationship management (CRM) solution and a self-service portal.  Some of your customers are tech-savvy and some are not.  Some customers prefer face-to-face meetings, while others only have time[…]

Give Customers More Choices

Your customers like to have choices, such as what they order from the line of products or services that you offer or whether they place their order with a sales representative or order form.  Now you can offer yet another option that your customers can choose from – the use of a self-service portal.     Your[…]

Where Do We Stand On That Project?

How often do you have project update meetings or send emails to your project managers to see what is going on for an important customer project?  If checking up with your team is a regular occurrence, then it may be time to implement a more efficient way to get the information you need. Weekly update[…]

How Much Does That Item Cost?

How do you value your inventory?  Are you calculating your actual inventory or running a periodic calculation?  Can you with any degree of certainty pick an item in your warehouse and know what it cost to produce? For many small to mid-size enterprises, it is very difficult and time consuming to track the real cost[…]

Looking For The Proverbial Green Grass

Many years ago, workers used to look for a job to settle into and stay there until retirement.  You could rely on those workers to come to work and complete their responsibilities each and every day.  There has been an interesting shift in that attitude and today’s work force doesn’t share that old idea of[…]

Protect Your Business With Consistency

Your employees are going to take vacations, call in sick, and, occasionally, make the decision to leave your company.  No matter the situation, when they are out of the office, does the rest of the team know where to find key data to keep projects on track?  Using disparate software solutions and leaving data to[…]

Stop Losing Track of Inventory

Warehouses can be very large places with tens of thousands of inventory items.  If you rely on physical inventory counts to reconcile rough inventory counts, then you may be basing important procurement decisions on inaccurate information.  You can rely on NetSuite® ERP to keep count of your inventory much faster and more efficiently than your[…]

Tidy Up the Warehouse

Warehouses can be a dusty mess with boxes scattered all around. Finding the right inventory can be challenge in an unorganized warehouse. Without knowing what you have on the shelves can lead you to buy more of a product you don’t need. Every day there are boxes coming and going from your warehouse. Incoming inventory[…]

Selling Products and Reaching Customers Anywhere, Anytime

Today’s shoppers are looking for and shopping for products in stores, online, and even using smartphones and tablets. A new term for multi-channel retail sales is “Omni-Channel retail” and this has expanded customer interaction across all sales channels. In order to stake your place in the ‘Omni’-marketplace, you need a powerful enterprise resource planning (ERP)[…]

Visible and Invisible Inventory

Manufacturers and distributors have the challenging task of tracking volumes of incoming and outgoing inventory. Procurement teams need to know what inventory is on the shelves, in which warehouse, and in what quantity, as well as what inventory may be en route to the warehouse or the customer. You can’t exactly stroll through the warehouse[…]